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@Read Epub ⛎ Digital success or digital disaster? µ A practical, experience based approach to growing and managing a successful intranet Everyone wants a useful, useable intranet, but there isn t a technological solution that will just solve all your digital workplace challenges Even cloud based services need planning, designing, and embedding into your organisation s ways of working It s as much about people as it is about technologyHow do you include everyone in your plans without derailing your progress How do you make decisions that respect different needs and ways of working How do you lead the intranet as well as manage it Mark Morrell has many years of first hand experience as the manager of an award winning intranet, and Mark has helped dozens of organisations develop their intranet governance in recent years This book lays out how you can create or revamp your intranet strategy and governance to better meet the needs of your organisationEvery theory is based on experience, and Mark provides a great number of practical examples, strategic guidance, and quick tips to help you plan a new intranet or turnaround an unloved oneYou can have an intranet to be proud of and you can streamline your organisations ways of working in line with your leaders goals and your colleagues needsGovernance is the foundation of a well managed intranet Good governance mitigates risks great governance empowers people and business results I while since I read it I remember it as a book which seldom is written Practical, basic, down to the nut and bolts and therefore very useful. A practical, systematic approach to intranet governance Every intranet manager would find value in going through this with their team.Digital Success or digital disaster is a very welcome addition to the relatively small set of current books on intranets The style is informal, as the title may suggest The use of first person keeps it down to earth, and this works well when Morrell is covering otherwise esoteric topics such as principles of governance.The scene is set with some good examples o A practical, systematic approach to intranet governance Every intranet manager would find value in going through this with their team.Digital Success or digital disaster is a very welcome addition to the relatively small set of current books on intranets The style is informal, as the title may suggest The use of first person keeps it down to earth, and this works well when Morrell is covering otherwise esoteric topics such as principles of governance.The scene is set with some good examples of what happens without intranet governance, showing a particular sympathy for poor user experience.Despite the informal style, Morrell s approach is systematic, carefully laying out a framework and then going into the detail of each one There are numerous examples from anonymised companies to illustrate key points, though an end to end governance example as an appendix would have been good too.Chapter 4 covers the architecture of what governance should include, with a useful comparison of governance models for publishing Pros and cons are clearly set out, and for me this is one of the strongest sections of the book from an internal communications perspective.The intranet manager role is dealt with in the context of steering groups, including several example job descriptions, something I m often asked for but which can be hard to source.Chapter 6 is a comprehensive treatment of what most would consider Governance in the form of policies Each area is covered with a rationale and specific examples Any intranet team would benefit from working through these as a health check that everything is in place It could even form the basis of a whole day working meeting and well worth the investment.Not everything works in the book For example the strategy chapter talks about some of Morrell s consulting engagements, but they don t give enough details for the reader to learn much from them so read like website case studies.I would also have liked a chapter on reinforcing governance what do you do when people won t comply or the principles start to unravel To be fair, Mark does address this at various points throughout, but it would be handy to have this aggregated as a reference point once the initial governance work is launched and live